Privacy policy

Effective Date: August 31, 2025

At FLUFFURE, we value the trust of our customers and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://fluffure.com/ and make purchases from our store. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with FLUFFURE, we may collect the following types of information:

a. Personal Information

Personal information is data that can identify you as an individual. This may include:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely through our payment providers)
  • Account login credentials if you create an account

b. Non-Personal Information

Non-personal information is data that does not identify you directly. This may include:

  • IP address, browser type, device type, and operating system
  • Pages you visit on our website and the time spent on each page
  • Referral website or search engine information

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality and user experience
  • Personalize content and offers
  • Analyze website traffic and trends

You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: Process and ship your purchases, provide order updates, and handle returns or exchanges.
  • Customer Service: Respond to inquiries, complaints, or feedback.
  • Marketing & Promotions: Send you newsletters, promotions, and product updates (only if you opt-in).
  • Website Improvements: Analyze usage patterns to improve website functionality and user experience.
  • Legal Compliance: Comply with legal obligations, enforce our Terms of Service, and prevent fraud.

3. Sharing Your Information

FLUFFURE will never sell your personal information. We may share your information under the following circumstances:

  • Service Providers: We may share information with third-party service providers that help us operate our business, such as shipping companies, payment processors, and marketing platforms.
  • Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of FLUFFURE, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to your personal information or request corrections.
  • Opt-Out: Opt-out of marketing communications at any time.
  • Data Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Cookies: Manage or disable cookies via your browser settings.

To exercise these rights, please contact us at support@fluffure.com.

6. Third-Party Links

Our website may contain links to third-party websites. FLUFFURE is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

FLUFFURE does not knowingly collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under 14, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

FLUFFURE
Email: support@fluffure.com
Phone: (301) 246-6902
Address:  Online