Terms of service

Effective Date: August 31, 2025

Welcome to FLUFFURE! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting or using our website and purchasing products, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

1. Acceptance of Terms

By using FLUFFURE, you confirm that you are at least 14 years old or of legal age in your jurisdiction, and that you agree to comply with these Terms and all applicable laws and regulations.

2. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our site after modifications constitutes acceptance of the updated Terms.

3. Products and Services

  • Product Information: We strive to provide accurate descriptions, pricing, and availability of our products. However, we do not guarantee that all information is error-free.
  • Pricing and Availability: Prices may change without notice. FLUFFURE reserves the right to limit quantities or discontinue products at any time.
  • Pet Safety: While we take care to offer safe and high-quality products, FLUFFURE is not responsible for adverse reactions or misuse of products by pets. Always supervise your pet during use.

4. Orders and Payments

  • Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspected fraud.
  • Payment Methods: We accept payment through the methods displayed on our website. By providing payment, you represent that you are authorized to use the selected payment method.
  • Taxes: Applicable taxes are your responsibility and will be added to the total order amount where required by law.

5. Shipping and Delivery

  • Shipping Policy: Delivery times are estimated and not guaranteed. FLUFFURE is not responsible for delays caused by carriers, customs, or other factors beyond our control.
  • Shipping Charges: Shipping fees are calculated during checkout. You are responsible for any additional duties, taxes, or customs fees if applicable.

6. Returns and Refunds

  • Eligibility: Returns are accepted in accordance with our Return Policy. Products must be unused, in original packaging, and returned within the specified period.
  • Refunds: Refunds are processed after we receive and inspect the returned items. Shipping costs are non-refundable unless otherwise stated.

7. User Accounts

  • Account Creation: To purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password.
  • Account Security: You agree to notify us immediately of any unauthorized use of your account. FLUFFURE is not responsible for losses caused by unauthorized account access.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes or in violation of these Terms.
  • Copy, reproduce, or exploit any part of the website without permission.
  • Interfere with the website’s functionality or attempt to gain unauthorized access to our systems.

9. Intellectual Property

All content on FLUFFURE, including text, graphics, logos, images, and software, is the property of FLUFFURE or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use our content without written permission.

10. Limitation of Liability

  • FLUFFURE shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • We are not responsible for any harm caused to pets due to misuse or unforeseen allergic reactions to our products.

11. Indemnification

You agree to indemnify and hold FLUFFURE, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of United States. 

13. Termination

FLUFFURE may terminate or suspend your access to the website at any time, without notice, for conduct that violates these Terms or is harmful to other users or our business.

14. Privacy

Your use of FLUFFURE is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at: support@fluffure.com

FLUFFURE
Email: support@fluffure.com
Phone: (301) 246-6902
Address: 120 Waterfront Street
Suite 420 #2482
National Harbor, MD 20745